Terms of Service

Terms of Service

Last updated: October 2026

Important Notice

This website is an independent guide to cooking classes in Florence. Class and tour links go to GetYourGuide, where any booking is made. Some links on this site are affiliate links: if you book through one of them we may earn a commission, and the price you pay is the same. We help you choose a class, but we do not sell or operate the classes or tours ourselves. All of them are provided by independent operators.

By following a booking link you leave this site; the booking is made with GetYourGuide under its terms and the operator’s.

Bookings & Payment

  • All bookings are processed and fulfilled by GetYourGuide and the respective tour operator.
  • By completing a booking, you agree to GetYourGuide’s Terms & Conditions and the tour operator’s policies.
  • Booking confirmations and vouchers are issued by GetYourGuide.

Cancellation & Refund Policy

Cancellation terms are set by GetYourGuide and the operator and are shown on each listing before you pay.

To cancel or modify a booking: Contact GetYourGuide customer service directly using the details in your booking confirmation email.

Tour Operator Responsibility

  • The tour operator (not this website) is solely responsible for:

    • Conducting the tour safely and as described
    • Providing qualified guides and equipment
    • Weather-related cancellations or modifications
    • Passenger safety and insurance
    • Handling complaints or issues during the tour

  • In case of adverse weather, mechanical issues, or safety concerns, the tour operator reserves the right to cancel, reschedule, or modify the tour. Refund or rescheduling options will be handled per the operator’s policy.

Liability & Disclaimer

  • This website is a visitor guide that refers you to GetYourGuide. We are not liable for:

    • Tour quality, safety, or accuracy of descriptions
    • Personal injury, loss, or damage during tours
    • Cancellations, delays, or changes made by tour operators
    • Disputes between customers and tour operators

  • All participants engage in tour activities at their own risk and must follow safety instructions provided by the tour operator.

  • The tour operator’s liability terms apply as stated in their booking conditions.

Intellectual Property

Tour descriptions, images, and pricing are provided by GetYourGuide and tour operators. All trademarks and content belong to their respective owners.

Changes to Terms

We may update these terms periodically. Continued use of this site constitutes acceptance of updated terms.

Contact

For booking-related questions, contact GetYourGuide customer service via your booking confirmation.

For website inquiries: info@cooking-class-florence.com